Transactional SPOC – Q&A

No. They can pay with a credit card through the guest PayPal screen that will be presented to them.

Freight can be handled in one of two ways:

• SCN freight rates from our warehouse to your customer’s delivery location can be applied. You can add a blanket markup to this rate if you wish.
• A step rate can be added, based on the order total. For example:
• Sales up to $250, freight is $35
• Sales between $250.01 and $500, freight is $50
• Sales $500+, freight is free

In all cases, you will have options for handling items requiring LTL or dangerous goods requiring additional freight charges.

No. Orders will come into your SCN account as quotes. You will convert them to orders once you have confirmed that payment has reached you. You can also choose to fulfil the orders in another manner (direct relationship with a manufacturer, your inventory, another source). However, keep in mind that the freight rates applied at the time of your customer’s purchase may not match the alternate fulfillment method you elect.

SPOC does not connect to ERP systems. However, PayPal offers many options for integrating software with your account. Please contact PayPal Customer Support for more information.

Currently, SPOC works exclusively with a PayPal platform. There are no immediate plans to connect to additional platforms.

SCN does not have access to your financial information, nor can it access the card information entered by your customers.