Terms and Conditions

User IDs and Passwords

If your company is an authorized Reseller of SCN Industrial, it may have an account so that its employees can access portions of our website not available to the general public. To gain access to secure areas of our website you will need a user ID and password.
Request a login.

Any given account can have multiple users however each user must have his or her own user ID and password. You agree that your user ID and password are personal to you and may not be used by anyone else. You are responsible for maintaining the confidentiality of the ID and password, and you and/your company are fully responsible for all activities that occur under your ID and password by you or anyone else using this, whether authorized by you or not. If you believe your password may have been compromised or used without authorization you agree to change your password immediately. You also agree to inform us immediately of any breaches of security such as loss, theft or unauthorized disclosure or use of your username or password by contacting us at scnprogams@scnindustrial.com. Until we are so notified you and/or your company will remain liable for any unauthorized use of your account. As a Reseller you agree that all orders placed online under your account will for all purposes be deemed to be in writing signed by you to the same extent and under the same conditions as all your other ordering transactions with SCN Industrial. As such you accept full responsibility for all purchases made online under your account. It is your responsibility to notify us if you would like a particular individual’s access to your account terminated. SCN Industrial reserves the right to deny distributor access to password access at its sole discretion.


Prices are listed in Canadian dollars and will remain valid for a period of 7 days. In the event of a pricing error, SCN INDUSTRIAL reserves the right to change the price without notice. We also reserve the right to change prices based on changing economic and manufacturing conditions. Prices displayed in print catalogues or online pdfs are for reference purposes only. For accurate pricing please verify your products online. Quotations on large quantities are available on request. Contact your SCN INDUSTRIAL sales representative for further information.

Sales Tax

SCN INDUSTRIAL is required to charge goods and services tax and applicable provincial sales tax on items for which a sales tax exemption certification has not been provided. When ordering, please provide any valid exemption certificate.

Payment Terms

Accounts must be established in order to make a purchase from SCN INDUSTRIAL. Terms are conditional to your specific account profile. To establish an account, please complete and submit our Request Account Form.

Purchases may then be made through Visa®, MasterCard® or Account. All payments must be in Canadian dollars. If the purchaser fails to make payment within their specified payment terms, SCN INDUSTRIAL may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.

Modification of Terms

No addition to or modification of terms and conditions shall be binding on SCN INDUSTRIAL unless agreed to by SCN INDUSTRIAL in writing, and SCN INDUSTRIAL's acceptance of any order shall not be construed as assent to any additional terms and conditions.

Special Orders & Product Availability

Products are subject to availability at time of order. Some special order items must meet manufacturer's minimum order quantity requirements at time of order, and may require additional shipping time.


Freight rates quoted are to be considered dock-to-dock. If extra handling is required, additional charges may apply. SCN Industrial can also offer consolidated shipping for large volume customers.

Important: Please be advised that there is a $75.00 minimum order requirement for all non-consolidated orders.

Shipping errors, missing items or damages must be reported to SCN INDUSTRIAL within 1 business day of receipt of shipment (damages must be accompanied by a signed bill of lading acknowledging the damage).

FOB Points. The products displayed on this website ship FOB SCN Industrial's stocking warehouse, or FOB the manufacturer as indicated within product details. Not all products are stocked and shipped from all of our locations. Upon submission of your quote or order the shipping origin and any applicable freight charges will be confirmed.


SCN INDUSTRIAL offers products only for delivery and use within Canada. SCN INDUSTRIAL is not responsible for any product sale intended for export. Where products purchased from SCN INDUSTRIAL are to be exported, the purchaser assumes sole responsibility for arranging the export of the products from Canada and their importation into other countries and shall at all times comply with all applicable laws in relation thereto, including but not limited to export control laws, rules and regulations of Canada.

Limited Warranty

Products are warranted against defects in materials or workmanship only in accordance with the individual manufacturer's warranty policy. If SCN INDUSTRIAL determines the product to be defective in workmanship or material, it will be repaired or replaced at SCN INDUSTRIAL's sole option, as the buyer's exclusive remedy.

Return Policy

If for any reason you are not 100% satisfied with a stock product you receive from SCN INDUSTRIAL, you may return the product within 90 days from the time of receipt, for a full refund or exchange of the product you purchased. Within this time products may be returned, freight prepaid, and must be in their original packaging and in resalable condition. A Return Authorization Number must be obtained from SCN INDUSTRIAL's Customer Service Department, and the client must provide the Invoice number at the time of the request. SCN INDUSTRIAL has the right to refuse any shipments not having this authorization. SCN INDUSTRIAL inspects all returns and reserves the right to refuse credits on damaged, used or non-resalable items. Returns may be subject to restocking fees based on the return policy of the manufacturer, as well as shipping or other fees and must be received within 10 days of receiving the Return Authorization Number.


All photographs, images and graphics contained in this online catalog are the copyrighted work of the owner thereof and cannot be used, copied or otherwise reproduced without the express written permission of the owner.

Last updated: November 2, 2017

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Terms and Conditions

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